Having a customer service for the company is an important thing. A customer service can help the company to answer the various questions and solutions submitted by customers. although not every company has its own customer service, now there is Telstra 1800 that can answer the various questions and complaints that come from the customers.
Being a customer service means you have different siblings with other people who have other jobs. A customer service must have a patient attitude and can serve customers very well. For that, you who have become a customer service should be proud of some of the attitude that you have this.
1. High Patience Level
A customer service must have a high level of patience because it has to face various customers with different properties. A customer service can serve about 40 customers every day with different problems and questions. Of all these customers, there are some even most customers are those who file complaints.
2. Can Understand Someone’s Character
By becoming a customer service, you will understand the character of the various customers who come to provide complaints and questions. This can be an advantage for you because you will understand the different characters of each person and you can position yourself flexible and establish good relationships with other people who have different characters.
3. Have Many Friends and Relations
Employment as customer service also requires you to meet with many people every day. This will make you more sensitive to others and yourself. You get to know how to start a good chat and make others comfortable. You can also be a good listener for friends and people around you.
These three attitudes can be added value for you who have employment as customer service. these attitudes will also benefit you because you can be a good listener and understand the character of a person.